0121 233 0600
10 Great Western Arcade, Birmingham B2 5HU

Meet the Team

Meet the Team 
Chloe – Assistant Manager (currently on extended leave)

Chloe joined us as a Junior Therapist in the summer of 2012 and was promoted to Senior Therapist in 2014.  Chloe has great enthusiasm which, combined with her wide knowledge of her trade, gives her a great ability give both high quality treatments and excellent, well-informed advice to her clients.   She became Assistant Manager in Spring 2016.

Beth – Senior Massage & Holistic Therapist

Beth is the Spa owner and senior massage therapist.  A former management consultant and Ironman triathlete, Beth combines experience and knowledge of the body movement and ergonomics with sports massage techniques and holistic therapies to deliver highly effective tailored treatments.

Kaitlan – Senior Therapist

Kaitlan joined us in October 2017 to cover Chloe’s absence.  She is a great beauty therapist with extensive experience in nails and waxing, having previously trained and worked in the Waxing Hub.  Kaitlan is a great asset to the team and is very conscientious in all she does.

Shannel – Massage Therapist

Shannel joined us in 2016 as a Sports Massage Therapist and has developed her massage therapy skills into other areas.  She is a national standard athlete and comes to us with great skills and knowledge, bags of energy and an uncontainable enthusiasm!

Franchesca – Spa Therapist

Franchesca joined us in February 2017 as a Spa Therapist. A former Massage Therapist on a large cruise liner, Franchesca’s talent, skill and professionalism has taken her to many parts of the world. Franchesca, also a singer and Musical Theatre performer, brings her experiences, enthusiasm and elegance into all her treatments for the most luxurious Spa experience. 

Ansa – Junior Therapist

Ansa has been working with us since the summer of 2017 when she was a newly qualified beauty therapist.  She is now working part time with us whilst furthering her knowledge by doing a degree in beauty management in Birmingham University.  

Rachael – Business Administrator & Receptionist 

Rachael joined the team in the summer of 2012 as a Massage and Beauty Therapist, but found her niche working on Reception where her excellent organisational skills are a godsend!  A warm, friendly and adaptable young lady, Rachael has become a great front-of-house ambassador for the Spa as well as organising the rest of us! 

Mel – Social Media Guru & Receptionist 

Mel joined us in 2011 as our Receptionist where she still works part time.  Since becoming a mum however, she has also worked from home developing our social media offering, where her great creative and artistic skills are invaluable.